05 SEP 2013

Better Broadband for East Kent

Today I asked the Minister for Communications about how he is working to ensure that areas like ours receive better broadband service.  As we know service and signal can be patchy at best.

In Dover and Deal, people complain bitterly about how long it takes to get a broadband connection and how long it can take to get it sorted out if the connection goes wrong. Given that the infrastructure provider is effectively a monopoly provider, is it not important that we have a better service?

Ed Vaizey:

May I say what a pleasure it was to visit my hon. Friend's constituency the other day, to see some of his historic churches and to open the Deal arts festival? I hear what my hon. Friend says. Those questions do arise, but I know that BT Openreach works hard to ensure that it can give the best customer service possible. We have regular discussions with BT Openreach and other major providers to ensure that customer service is good.

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Charlie Elphicke

It has been an honour and privilege to serve as Member of Parliament for Dover & Deal. I hope to be re-elected to serve our community for another term. 

Many of my appearances in the House of Commons are now on Youtube. Please click the link to watch the footage.

Please email me at charlie@elphicke.com or ring my office on 01304 379669 if you need to get in touch.

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